SAN JOSE, CA – Hawaiian Airlines has completed a significant operational shift at San Jose Mineta International Airport (SJC), consolidating all its flight departures to Terminal B. The change, which took effect on June 18, 2025, is a key part of a broader realignment involving both Hawaiian Airlines and Alaska Airlines across their West Coast networks.
Previously operating out of Terminal A, Hawaiian Airlines’ entire departure process – encompassing check-in, bag drop, TSA screening, and ultimately, gate boarding – is now exclusively located within Terminal B. This move aims to streamline operations and enhance the passenger experience, leveraging expected synergies from the strategic partnership between Hawaiian and Alaska Airlines.
Navigating the New Terminal
For passengers flying Hawaiian Airlines from SJC, the primary point of entry for departures is now firmly established in Terminal B. Travelers arriving at the airport to check in for their flights should proceed directly to Terminal B, where Hawaiian Airlines counters are situated adjacent to those of Alaska Airlines.
Airport officials and the airline emphasize that while check-in and security are now centralized in Terminal B, the actual departure gates for Hawaiian Airlines flights may still be located in either Terminal A or Terminal B. Specifically, gates in Terminal A (numbered 14-17) and gates in Terminal B (numbered 34-36) could be utilized for Hawaiian departures. This requires travelers to pay close attention to their boarding pass information and verify their assigned gate number through reliable sources such as the airline’s official app, its website, or the departure information boards located throughout the airport terminals.
Seamless Connections Between Terminals
Recognizing that some Hawaiian Airlines passengers might still find themselves needing to move between Terminal A and Terminal B, the airport has provided clear and accessible options. A secure, post-security hallway connects Gate 16 in Terminal A with Gate 17 in Terminal B. This hallway allows passengers to walk between the two terminals without needing to exit and re-enter the security screening process. The walk typically takes between 10 and 15 minutes, offering a convenient option for those connecting or whose departure gate is in the adjacent terminal.
In addition to the pedestrian link, a complimentary 24/7 airport shuttle service remains available. This shuttle provides transportation not only between Terminal A and Terminal B but also connects to the rental car center and the economy parking Lot 3. Airport representatives recommend this shuttle service particularly for Hawaiian Airlines flyers who are arriving from or heading to these areas, offering a hassle-free alternative to walking, especially with luggage.
Strategic Realignment and Partnership Synergies
The relocation at SJC is not an isolated event but is part of a larger, coordinated effort by Hawaiian Airlines and Alaska Airlines to realign their operational footprints along the West Coast. This strategic move is designed to capitalize on the anticipated synergies stemming from the Hawaiian-Alaska Airlines partnership, which aims to create a more integrated and efficient travel network. By co-locating operations or placing them in close proximity, the airlines expect to facilitate smoother connections for passengers, optimize baggage handling, and enhance operational efficiency.
The partnership’s focus on streamlining the travel experience is the driving force behind these physical terminal changes. While the immediate impact for passengers at SJC is navigating the new location, the long-term goal is to leverage the combined strengths of the two carriers to offer improved service and connectivity.
Advisory for Travelers
Passengers flying Hawaiian Airlines from San Jose Mineta International Airport (SJC) are strongly advised to allow ample extra time before their scheduled departure, especially in the initial period following the transition on June 18, 2025. Familiarizing oneself with the new location of check-in, bag drop, and security in Terminal B is crucial.
Furthermore, travelers should be prepared for potentially longer walks to their assigned departure gate, particularly if their flight is utilizing one of the gates at the far end of Terminal B or in Terminal A. Checking the departure gate information frequently via the Hawaiian Airlines app, website, or airport displays is essential to ensure a smooth boarding process.
The airport and airline are working to ensure a seamless transition, but passenger awareness and preparation are key to navigating the new setup effectively. The consolidation in Terminal B marks a significant step in the integration efforts resulting from the Hawaiian-Alaska Airlines partnership, promising future benefits but requiring traveler adaptation in the short term.
